(Pittsburgh) - Stacy was flying home. She caught an earlier flight and was separated from her luggage. After maintenance issues, her bag’s flight was cancelled, leaving it stuck in Nashville. She started to panic because she has stage-four colon cancer and had chemo therapy in the morning. Inside her suitcase was her medication she takes to cope with the side effects and a rosary she brings to the chemo appointments.
Stacy explained the situation to a Southwest employee named Sarah. Sarah assured Stacy she would have the bag delivered as soon as it arrived. However; the bag didn't end up coming in until all of the couriers had left for the night. Sarah personally drove the bag to Stacy's home at three in the morning! She left it with a note that reads: “Sorry for the delay getting your bag back to you. Myself and my Southwest family are thinking of you and wishing all the best. Kick that cancer’s BUTT! With LUV, Sarah from PIT.